This Policy explains how LANDYUO handles personal information for its online landscape design services and how you may exercise applicable rights.
Effective date: July 11, 2026
Last updated: July 11, 2026
上海山水一隅空间设计工程有限公司 operates this website and provides remote landscape design services under the LANDYUO brand. Its official English name is Shanghai Shanshui Design Co. Ltd. This Policy explains how we collect, use, store, share, and protect personal information and how you may exercise applicable rights.
This Policy applies to landyuo.com, related contact forms, design questionnaires, customer accounts, online communications, and personal-information processing used to provide remote landscape design, garden and courtyard design, 3D visualization, and consultation services.
Third-party websites, local contractors, and providers independently selected by a client have their own privacy practices, and this Policy does not replace their policies.
Residential photographs and plans may reveal a private home, location, or lifestyle information. Submit only what is necessary for the project and obtain lawful authorization before providing another person's information.
When you purchase a service, we may process quotations, invoices, payment status, transaction references, currency, and refund records. Complete card or payment-account credentials are generally processed directly by third-party payment providers, and we normally do not store a complete card number or security code.
Content you send through forms, email, online chat, video meetings, or other channels, together with service records created to follow up a project.
Information mainly comes from you, an authorized family member or project contact, a local professional you nominate, and technical records generated by the website. Where permitted by law, we may also use public project information that you specifically ask us to review.
We process personal information only for lawful, legitimate, necessary, and specific purposes, including to:
Legal bases may include your consent, necessity to enter into or perform a contract, compliance with legal obligations, and other bases recognized by applicable law. Where processing relies on consent, you may withdraw it as provided by law without affecting processing already lawfully carried out.
The website may use essential cookies for language, authentication, security, and session state. We may also enable traffic analytics or advertising measurement tools. When enabled, we will provide notices and choices required by applicable law. You can manage cookies through your browser, although disabling essential cookies may affect functionality.
We currently do not make decisions that have a significant effect on your rights solely through automated decision-making. If this changes, we will provide the disclosures and rights required by law.
To achieve the purposes above, we may share information with or appoint the following recipients to process it to the extent necessary:
We require processors to protect information under their agreements and applicable law and not to use it for unrelated purposes. We do not sell personal information.
LANDYUO provides online services across countries and regions. Your information may be accessed, transferred, or processed outside your location, for example by our team or necessary technology providers for project communication, file delivery, hosting, or support.
Where a cross-border provision is legally restricted, we will take required measures, which may include obtaining separate consent, entering into prescribed contracts, conducting a personal-information protection impact assessment, or completing other legal procedures. Do not use ordinary forms to submit identification documents, complete financial credentials, or unrelated sensitive information.
We retain information only for as long as necessary for the processing purpose, contract performance, legal or accounting and tax compliance, or dispute resolution. When the period ends, we will delete or anonymize information, or stop processing it except for necessary storage and security protection, as required by applicable law. Backup copies are removed through normal rotation cycles.
We use administrative and technical measures appropriate to the nature and risk of the information, including access controls, permission management, transmission safeguards, backups, logs, and vendor management. Internet transmission and electronic storage cannot be guaranteed absolutely secure. If a security incident may affect your rights, we will take remedial steps and provide notices or reports required by law.
Subject to applicable law, you may request to:
We may need to verify your identity and the scope of a request. We will handle and explain situations where law permits us not to respond, requires retention, or where a request would affect another person's lawful rights.
The services are primarily intended for adults aged 18 or over. A minor should not purchase services or submit private-site information without a guardian's consent and guidance. If we learn that a minor's information was collected without appropriate authorization, we will take deletion or other measures required by law.
The website may link to third-party platforms. Review their privacy policies before using them. We do not control their independent processing activities.
We may update this Policy for service, technology, or legal changes and will state the updated date on this page. For a material change, we will provide a website notice or another appropriate notification. We will obtain fresh consent where law requires it.
To exercise a personal-information right or ask a question, make a complaint, or report a security concern, contact:
We will respond after verifying the request and within the period required by applicable law.